Service Rates‎ > ‎

Maintenance

 
 
Residential/Home Office...
 
*Annual Maintenance:  $299.00 (1st yr) - $199.00 (ea add yr)
  • Initial On-site, Pick-up or Carry-in Maintenance
  • Annual On-site, Pick-up or Carry-in Maintenance
  • Email Support for General Computer Questions
  • On-line or Carry-in Diagnostic Services
  • Real-time Remote Access (available option)
  • Operating System Updates and Maintenance
  • Microsoft Software Updates and Maintenance
  • Adobe Software Updates and Maintenance
  • Standard Preventative Maintenance
  • Malware Removal with Standard Tools
  • Discounted Services Rates...$20.00 (hrly savings)
 
 
 
 
*Terms and Conditions:
  1. Service is limited to standard documented computer maintenance and tune-up procedures. 
  2. Commercial software license not included.
  3. Travel fees and additional service fees not included.
  4. Malware removal is limted to standard tools included with preventative maintenance process.
  5. Maintenance is limited to the computer it was originaly purchased for.  Multi-computer discounts are available.
  6. Hardware, hardware maintenance, hardware repair and labor not included.
  7. Operating system failure, hardware failure, data backup / recovery and other operational or functional issues are not covered.
  8. Contract or long term agreement not required.
  9. Not to be combined with other offers.
  10. Standard Terms and Conditions Apply
 
 
 
 
 
 Business...
 
*Quarterly Maintenance:  $199.00 (1st qtr) - $99.00 (ea add qtr) 
  • Initial On-site, Pick-up or Carry-in Maintenance
  • Annual On-site, Pick-up or Carry-in Maintenance
  • On-line or Carry-in Quarterly Maintenance
  • Email Support for General Computer Questions
  • On-line or Carry-in Diagnostic Services
  • Real-time Remote Access (required/included)
  • Operating System Updates and Maintenance
  • Microsoft Software Updates and Maintenance
  • Adobe Software Updates and Maintenance
  • Standard Preventative Maintenance
  • Malware Removal with Standard Tools
  • Discounted Services Rates...$20.00 (hrly savings)
 
 
 
*Terms and Conditions:
  1. Service is limited to standard documented computer maintenance and tune-up procedures. 
  2. Commercial software license not included.
  3. Additional fees apply for server maintenance. Workstation servers (i.e. XP Pro) are included in this offer.
  4. Travel fees and additional service fees not included.
  5. Malware removal is limted to standard tools included with preventative maintenance process.
  6. Maintenance is limited to the computer it was originaly purchased for.  Multi-computer discounts are available.
  7. Hardware, hardware maintenance, hardware repair and labor not included.
  8. Operating system failure, hardware failure, data backup / recovery and other operational or functional issues are not covered.
  9. Minimum four quater agreement required.
  10. Not to be combined with other offers.
  11. Standard Terms and Conditions Apply